Cecil and Shari W. Oakland, CA
San Francisco, CA
"I had interviewed a number of contractors before selectingRHL Home Improvements, and I was very pleased with the beautiful work that they have done for my home remodel. From the start to the finish of the project, RHL Home Improvements had shown their professionalism and dedication in many different ways. Throughout the remodeling, we were constantly updated of the project’s progress.
House-remodeling projects require a lot of contact between the contractor and the owner; I really appreciated the enthusiasm and effective communication from Raymond (the owner of RHL) throughout our project. Raymond, has always been extremely responsive and patient, and he always returned my phone call or email within 24 hours. If a problem arose, the crews worked very hard and diligently to get it resolved quickly- they consistently met our high expectations even though some of our requests were somewhat demanding. I have had the honor of working with some of the greatest contracting firms in the Bay Area, RHL is on the top of my list with its excellence in customer service and quality workmanship. Finally and more importantly, with its honest approach to provide their clients with the best execution at the lowest cost."
"We felt completely comfortable with having RHL in our home when we were away which was very important. The installers were talented and timely and I found Ray to be professional and fair!"
"RHL HOME IMPROVEMENTS remodeled our kitchen within one week. This included the removal of old cupboards, appliances and linoleum flooring.
The remodel included new maple cabinets, granite counters, wood floor, and installation of a new stove, venting, microwave, disposal, dishwasher, light fixtures and painting. We were so pleased with the results that we decided to have RHL handle the remodel of our two bathrooms.
The bathrooms remodel included new porcelain tile flooring, new tub, toilet, vanity, sinks and fixtures, medicine cabinets and faux marble shower and tub surrounds, wall heaters, exhaust fans and light fixtures. We also used the same granite as the kitchen for vanity tops and shelving.
Raymond Lee's guidance throughout the entire process was excellent. When the new vanity selected was deemed too large, RHL constructed the same vanity in the proper size required. RHL also provided advice where needed for color choices and finishes.
The remodel of both kitchen and bath areas included replacement and or upgrade of electrical and plumbing fixtures as needed. RHL was able to identify a PG&E line problem, which solved a problem of sporadic electrical outages.
We were especially pleased with the work efficiency and lack of delays during the job. Requested additions and changes during the job project were handled
efficiently and helpfully.
Initially, we were apprehensive about tackling a remodel project because of problems and delays encountered with previous projects. With RHL, everything worked out beautifully. And, we're ecstatic with our new kitchen and baths."
"RHL Improvements did a great job remodeling my kitchen and master bathroom. I now have granite counter tops in the kitchen and bathroom, new faucets, shower, bathtub, tiles, and brand new looking cabinets. I actually interviewed two contractors, and I chose RHL for the following reasons:
1) Reliability of Mr. Raymond Lee is the contractor. This is Mr. Lee's job. The other contractor that I interviewed was doing remodeling projects as a side job; This made me concerned that he will not be available if and when something goes wrong during the project. Mr. Lee was always available whenever I contacted him. This reassured me that he will be available throughout the project's duration.
2) Mr. Lee is knowledgeable and cares about his customer's financial welfare. He suggested ways that I can cut cost but not sacrificing the project or the look that I wanted. For example, instead of replacing the kitchen cabinets and the bathroom vanity, he suggested that I refinish them. He pointed that the foundation is still good so there's really no need to replace them. Refinishing them will make them look brand new. And they do! Also, he refers you to places where you can get the materials for a discount since he has a business relationship with the company.
3) The RHL workers that did the remodeling at my house, specially Sam, were excellent in their craft and they're quick. They know exactly what needs to be done, it's done correctly, and their work is of high quality. Also when I ask Sam when he thinks the project will be done he tells me exactly when and where he delivered. The work at my house was done in less than a week!
4) If there are touch-up work that needs to be done, RHL will return to your home. There were very minor painting related touch-ups and clean-ups, and RHL returned to my home and took care of them..
I have actually already referred RHL Improvements to several family members and friends. I know two of them have already met with Raymond to get an estimate. I'll continue to refer RHL Improvements to others looking for someone that can provide quality and affordable home improvement projects."
Bernard D. & Terry G.
San Francisco, CA
San Jose, CA
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